2. Data and confidentiality
How your data may be used
Many consumer-tier AI tools, the free or personal-subscription versions, may use what you type to help train or improve future models, unless you've specifically opted out or the provider's terms say otherwise. That's very different from most business or enterprise-tier agreements, which typically include contractual commitments that customer input isn't used for training and is handled under stricter data protection terms.
The practical takeaway: the tier and the specific agreement your organisation has in place matters enormously. The same underlying model, accessed through a personal free account versus an organisation's enterprise agreement, can have completely different data handling terms attached.
› Course contents
Understanding generative AI
Data and confidentiality
Accuracy, bias and accountability
Using AI well at work
Putting it into practice